Terms & Conditions

A legal disclaimer
Last updated 3rd August 2025

Welcome to Auralie.com. By visiting our site or placing an order, you agree to the following terms and conditions. If you don’t agree — feel free to browse, but please don’t buy.

1. Who We Are

This website is operated by Auralie. Throughout these terms, "we", "us", and "our" refer to Auralie. By using our website, you agree to the terms below.

2. Using the Site

You must be at least 13 years old (or the age of majority in your country) to use this site or make a purchase.

You agree not to:

• Use our site for any illegal or unauthorized purpose

• Try to hack, mess with, or harm our website or brand

• Steal our images, designs, or product descriptions (not cool)

We reserve the right to refuse service or cancel orders at our discretion, especially if we suspect fraud or sketchy activity.

3. Product Info

We do our best to ensure all product descriptions, images, and prices are accurate and up to date — but things happen. If there’s a typo or pricing error, we reserve the right to correct it and cancel any affected orders.

All our pieces are crafted with care — but natural variations may occur, especially with pearls, stones, or handmade designs. That’s part of the charm.

4. Ordering & Payment

All prices are listed in your selected currency. You agree to provide accurate billing, shipping, and contact details. Orders won’t be shipped until payment clears.

We reserve the right to limit quantities or refuse any order you place with us.

5. Shipping & Delivery

We ship globally — most orders are processed within 1–3 business days. Shipping times may vary based on your location.

For full shipping details, please see our Shipping Policy (or drop us a message).

6. Returns & Exchanges

We offer returns in line with our Returns Policy. Items must be returned unused, in original packaging, and within the stated return window.

Sale items, engraved, or customized items may be final sale — please check before ordering.

7. Intellectual Property

Everything on auralie.com — including the design, images, logo, text, and product names — is the property of Auralie and protected by copyright and trademark laws. Please don’t copy, reproduce, or redistribute without permission.

8. User Content

If you tag us or submit content (like reviews, photos, or testimonials), you give us the right to repost, share, and use that content for marketing — unless you explicitly tell us not to. We’ll always try to give you credit where due.

9. Liability Disclaimer

To the extent allowed by law, we’re not liable for any indirect or incidental damages arising from your use of this website or our products. Basically: we promise to do our best, but we’re not responsible for cosmic-level mishaps or postal chaos.

10. Changes to These Terms

We may update these terms from time to time. It’s your responsibility to review them periodically. Continued use of the site means you accept any changes.

11. Contact Us

Questions? Compliments? Something’s gone wrong?

Email us at concierge@auralie.com and we’ll do our best to help.